Electric roller shutters are incredibly convenient — until the power goes out. That’s when your manual override becomes essential. Whether due to a blackout, electrical fault, or motor failure, being able to manually operate your shutter gives you back control and peace of mind.
In this guide, we’ll walk you through how to safely test your roller shutter’s manual override system and why regular testing is important, especially in areas prone to storms or power disruptions.
A manual override is a backup system that allows you to operate your roller shutters when the electric motor or remote control isn’t working. It typically involves a crank handle or similar device inserted into a keyway near the shutter housing, allowing you to manually raise or lower the curtain.
If your override has never been tested, now’s the time — better to find a problem during daylight hours than when you’re stuck in the dark.
To simulate a power outage, disconnect power to the shutter. This can be done at the wall switch or main electrical box. This ensures the motor doesn’t interfere while you test the manual system.
This is usually a circular insert located near the shutter box or guide rail. If you’re unsure, check your manufacturer’s manual — or ask the installer where it was fitted.
Fit the handle snugly into the socket. You should feel it engage with the internal mechanism.
Turn clockwise or anti-clockwise (depending on design) to begin raising or lowering the shutter. It may require some effort, but it should move smoothly without resistance or grinding sounds.
If it’s stuck, rattling, or not responding — stop immediately and call a professional.
Once you’ve confirmed that the manual override works, reconnect power and test the shutter using your remote or switch as normal.
These signs indicate wear or neglect, and you should get it serviced before relying on it in an emergency.
We've seen plenty of Sydney customers caught off guard during blackouts. The shutter won’t move, the remote doesn’t respond, and the manual override hasn’t been used — or doesn’t work at all.
That’s why we recommend testing your override regularly. It’s a 5-minute job that can save a lot of stress down the line.
If your override isn’t working, is difficult to operate, or you’ve lost the handle — we can help. At Fix My Shutters, we service, replace, and test manual override systems across Sydney. We’ll make sure you’re never left stuck in an emergency.
Don’t take our word for it — see what our customers say on Google.
Your manual override is there for emergencies. Make sure it works before you need it.
If you’re unsure how to test it or think it might be faulty, contact Fix My Shutters today. We’ll inspect it, test it, and keep your shutters operating no matter what happens.
